We are an on-line Canadian metaphysical shop
based in Ottawa, Ontario. Our mission is to provide quality spiritual and
ritual items to Canadian pagans, Wiccans, and other earth-based alternative
religions. You don't have to be Pagan or Wiccan to shop with us...
Early in 2003, we got together and talked about the need for a Pagan online
store. In many areas of Canada there are no Pagan stores for many kilometres. So we decided to try our Magick at starting an online store catering to the needs and
wants of Canadian Pagans. However, our pagan brothers and sisters from outside of Canada are most welcome too! Please visit us often.
Although we do not have a physical store you can visit, we have tried to create an inviting shopping experience for you here. We encourage you to provide us with feedback.
Brightest blessings, Carline & Kemi
SacredKiln.com Time - not Pagan Standard Time Also known as PST, a joking reference to the common experience of Pagan rituals starting later than planned due to not having preparations completed or awaiting participants who are arriving late.
Our Contact Info
Phone (613)866-0823.
Write to:
SacredKiln.com
Suite 423
900 Greenbank Road
Nepean, ON
Canada K2J 4P6
We at SacredKiln.com strive to bring you quality products that are not as generally offered on other sites.
Exceptional products, high quality and fair price are what it's all about.
We want our clientele to feel they have been given good service, a high-ranking product and the lowest possible
price around. Shipping costs are important too since it adds to the total cost of you getting your items. We
charge no more than what it costs us to send you your package. We don't make money on shipping.
We don't sell anything we're ashamed to sell. We have given away items that our suppliers have sent
us without putting them on the store simply because it wasn't good enough for sale. Naturally we won't
order from them anymore either. We feel a good patron is one that returns time and again and is confident and
trusting of our business practices and believes in our customer satisfaction promise. We will make every effort to
ensure you're satisfied with our service and products. What goes around comes around!
Unlike many online stores, SacredKiln.com maintains an on site inventory and almost always ships out the next
business day so if you see it here then it's in stock.
Have you seen something on our store that is no longer there? This is because we do not show out of stock items. Please email us to let us know that you are looking for something that is no longer listed and we will do our best to let you know when it may be in stock again.
If you find an item you like from one of our suppliers and we don't carry it, ask us if we can get it for you. It is not easy trying to determine what we should order and what not to order. You can help!
Drop Shipping is a term used by online businesses that stock little or no inventory. What they do is collect your orders and forward the orders to the manufacturer or wholesaler for packing and shipping.
We, at SacredKiln.com are not comfortable with leaving this to someone else and not knowing if the product shipped has been inspected for damage or defects, that the product was properly packaged and shipped to the correct address, and being unable to ensure that the product was received. The only item we sell that is not shipped direct from us is our Custom Made Djembe Drums. However, we know Jimmii personally and we provide him with our own Canada Post shipping labels so SacredKiln.com is the shipper. You deal directly with us, not Griffin Drums. We do this so that the drum you buy is the one you want. This also saves you money on shipping as the drum need not be shipped twice.
If you receive an order that was drop shipped and you are not happy with it, who do you complain to? Do you contact the retailer that you ordered from or the wholesaler that shipped the item? Who is responsible for quality control? If you do not receive your order at all who do you tell? The retailer that you ordered from is not the shipper so he can do nothing. You can not contact the wholesaler because you are not their customer, the retailer is. You must ask the retailer to contact the wholesaler regarding your lost package and hope that they do.
This should be a concern for anyone buying online. Drop shipping means that the seller hasn't even seen what you're buying. How comfortable are you doing business this way? We are not.
Read what Wikipedia has to say about Drop Shipping.
... I wanted to send a personal thank you for your smooth transaction, excellent communication and fast shipping.
I am not only happy with the products, but also the service, and I really look forward to doing business with you again!
Blessed Be
Lyndsey
St. Catharines, Ontario
I recently purchases 2 chalice well pendants .. they
were even nicer than I expected them to be .. well
packaged ..and they came quick ..I am extremely
impressed with your service and will be definitely
recommending this site to all my friends ..
Thank you again
Jennifer
Ottawa, Ontario
I just have to say thank you so much for the fast delivery and the excellent packaging of my order...
...Every thing was just great and when I pulled out the cauldron I fell in luv with it, it was perfect just what I wanted.
Brightest Blessings.
Brian
Oshawa, Ontario
I ordered the Green Man statue from your website hoping that it would complement the altar I have been assembling. I was so pleased when I pulled him out of the box! He is exactly what I was looking for. Thank you so much - your wonderful service and products will definitely make me a repeat customer.
Bright Blessings,
Emily
St. John's, NL
I got my order and I Love everything! ...
Thanks for the Sacred Kiln pen and as usual, I am happy with the great service.
Holly
Jonquiere, QC
On Friday I received my beautiful Tree Pentacle Locket!!
It's absolutely amazing and I just love it...
Thank you so much. I'll be checking your site often to watch for new and
exciting purchases.
Thanks again and do have a blessed day.
Connie
Ottawa, Ontario
I was so pleased with my order, thanks very much. It arrived very quickly, and even the delivery man commented on how wonderful the package smelled. The warrior pot cauldron is perfect, small but large enough for me to put my hand in. I really love this little pot. The claymore dagger is just beautiful! I couldn't be more pleased. And the moon pentacle, how stunning. It's earthy look perfectly complements my decor and it now has a permanent home on my front door.
[Maureen placed a second order]
Once again, many thanks for your amazing service.
The Goddess crystal ball is really beautiful.
The incense is wonderful.
I'm always pleased with your products and impressed with the speed at which they arrive.
Blessed be.
Maureen
London, Ontario
I don't think I've ever experienced better customer service anywhere. The lockets are perfect and ordering them from you was the easiest part of our handfasting/wedding so far.
Blessed be,
Sophia
Vancouver, B.C.
No enquiry, just kudos! I just wanted to say how happy I am with the tree pentacle ring I purchased at the Hamilton Pagan Pride Day. I've had two friends try to walk off with it already! I've spent a long time waiting to find the right piece that I would wear day in, day out and I know that I've finally found it. I'll wear it with pride and plug your store and Dryad Designs shamelessly.
Thanks
Jodie
Hamilton, ON.
I love the Damascus athame. The handle is beautifully carved and it feels good in my hand. The blade is also very detailed, the markings are intricate. Since I personally share a special relationship with and admire Ravens, this was a perfect choice! I now have the perfect athame and will use this one exclusively. I would recommend other Damascus blades for anyone wishing to have something truly unique.
Suzanne Cappadocia
B.C.
I couldn't possibly be more pleased with every aspect of my experience with Sacred Kiln. The products all met or exceeded my expectations (I ordered the Round Table Athame, Brass Screen Incense Burner, various resin incense, oil, charcoal, a print, and some reading material...), and I feel I received good value. Important! Your attention to delivery and customer satisfaction is refreshing as well - the communication, the securely-wrapped items, and the speed with which my parcel was delivered (the samples and pen were a lovely touch) added to the overall feeling that my patronage is valued... that I am not just another cyber-dollar to be had, and that you folks have pride in what you sell and do. I will definitely be back for more, and I certainly intend to spread the word... thank you! May your path be smooth & fair.
Lisa
Oshawa Ontario,
I have ordered twice and am very happy with the quality and delivery. Have highly recommended your shop to my friends.
Are you a Canadian artisan or wholesaler who would like to talk to us about
featuring your products on our
site?
Send us an email to
and tell us about what you have to offer. We are always looking for new
quality items.
